Shipping policy

Shipping Policy

Effective Date: 2/2/2025

Thank you for shopping with RIHM. We are committed to providing you with the best shopping experience possible. This shipping policy outlines the terms and conditions for shipping your orders.

Shipping Options

Economy Shipping (UPS Ground Advantage)

Delivery Time: 5-8 business days

Cost: Provided at Checkout

Details: Economy shipping is available for all orders within Unites States of America. Please allow 1-3 business days for order processing before shipment. Delivery times may vary based on the destination and carrier.

Standard Shipping (UPS Ground)

Delivery Time: 3-6 business days

Cost: Provided at Checkout

Details: Expedited shipping is available for orders within United States of America. Orders placed before 12:00 PM CST will be processed and shipped the same business day. Delivery times may vary based on the destination and carrier.

Order Processing

Orders are processed Monday through Friday, excluding holidays.

Please allow 1-3 business days for order processing before shipment.

You will receive an email notification with tracking information once your order has been shipped.

Shipping Restrictions

We do not ship to P.O. Boxes or APO/FPO addresses.

Some products may have shipping restrictions due to size, weight, or destination.

Lost or Damaged Packages

If your package is lost or damaged during shipping, please contact our customer service team at info@rihm.store within 7 days of the estimated delivery date.

We will work with the carrier to investigate and resolve the issue as quickly as possible.

Contact Us

If you have any questions or need further assistance, please contact our customer service team at info@rihm.store.